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What a small business website actually needs

Most small business sites fail on three things: clarity, speed, and a way to get in touch. Everything else is optional.

5 min read

Start with the enquiry, not the homepage

[Draft placeholder — replace with the real article.] The purpose of most small business websites is a single action: an enquiry, a call, or a booking. Design decisions get easier once that action is agreed up front.

Speed is a business feature

[Draft placeholder.] Pages that load quickly on a mid-range phone on mobile data convert better than pages that look impressive on a designer's laptop.

Keep the cost proportionate

[Draft placeholder.] A first website should be scoped to what the business can maintain and extend, not to what looks impressive in a proposal.

Planning a website or web application?

Tell us the problem and we will come back with a practical, cost-aware direction.